Website terms

Operator and acceptance

Assistants is a product of IDP Solutions Pty Ltd (ABN 33 130 478 385). We are based in Sydney, Australia. By accessing or using this website, you agree to these terms. If you do not agree, please do not use the website.

Public information only

Website content is general information about Assistants and the services we may offer. It is not professional advice, a quote, an offer capable of acceptance or a customer contract. Availability, suitability, scope, timing and price are confirmed through a separate proposal or agreement.

We try to keep public information useful and current, but it may be incomplete or change without notice. You should make your own enquiries before relying on it for a business decision.

Intellectual property and permitted use

Unless stated otherwise, IDP Solutions Pty Ltd owns or is licensed to use the website, its branding, text, graphics, software and other content. You may view the website and make a reasonable copy for your own internal evaluation of our services.

You must not reproduce, publish, sell, modify, create derivative works from or commercially exploit website content without our prior written permission, except where Australian law permits it.

Prohibited misuse

You must not:

• use the website unlawfully, fraudulently or to harm others;
• interfere with its operation, security, availability or connected services;
• attempt unauthorised access, introduce malicious code, scrape the website excessively or bypass technical controls;
• submit false, misleading, infringing or harmful material through a booking or other communication; or
• misrepresent an association with Assistants or IDP Solutions.

Third-party services and links

The website may link to or use services operated by third parties, including Calendly for bookings and other linked websites. Those services are not controlled by us and may have their own terms, privacy notices and availability. A link does not imply endorsement of all content or services at that destination.

Liability

To the extent permitted by law, we exclude warranties that are not expressly stated in these terms and are not guaranteed by law. We are not liable for indirect or consequential loss arising from use of, or inability to use, this public website or from reliance on its general content.

Nothing in these terms excludes, restricts or modifies a right, guarantee, remedy or liability that cannot lawfully be excluded, including under the Australian Consumer Law. Where liability can be limited, our liability is limited to the fullest extent permitted by law.

Customer proposals and agreements

These terms govern the public website only. If we provide a proposal, statement of work, service agreement or other customer terms, the accepted customer documents govern that engagement. If there is an inconsistency, the accepted customer documents prevail for that engagement.

Changes, governing law and jurisdiction

We may update these terms by publishing a revised version on this page. The effective date above identifies the current version. These terms are governed by the laws of New South Wales, Australia. You and we submit to the courts of New South Wales and courts entitled to hear appeals from them.

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